Terms of Service
gavelOperational From: April 06, 2026
1. System Acceptance
By accessing the AVAparts tactical inventory system, you acknowledge and agree to comply with our procurement protocols. These terms govern all part sourcing inquiries made through this interface.
2. "Call-for-Price" Model
AVAparts operates a diagnostic-first pricing model. Prices displayed or quoted are subject to global metal market volatility. No transaction is binding until a direct verbal or signed digital confirmation from our dispatch base.
3. Fitment Responsibility
While our database utilizes OEM-grade cross-reference tables, the final responsibility for chassis compatibility rests with the purchasing entity. We highly recommend providing Machined VIN/Serial numbers during consultation.
4. Payment Protocols
Standard terms are Net-0 upon confirmation. We accept authorized ACH, Business Check, and major credit cards. Late payments incur a 1.5% technical fee per 30-day interval to cover logistical holding costs.
5. Limitation of Liability
AVAparts shall not be liable for any indirect, consequential, or "machine-down" productivity losses resulting from the use or delayed delivery of components. Liability is capped at the invoice price of the specific component.
6. SMS Terms & Conditions
lockSMS Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
messageTypes of SMS Communications
If you have consented to receive text messages from AVA PARTS, you may receive messages related to the following:
- check_circleCustomer support responses
- check_circleFollow-up messages
- check_circleOrder confirmations
- check_circleShipping updates
Example Message
“[AVA PARTS] Please review the attached photo of the tractor part. Reply YES if this is the correct part for your machine, or send a photo of your old part if you need assistance. Reply STOP to opt out.”
scheduleMessage Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your customer support responses, follow-up messages, or other services.
Example
“Message frequency may vary. You may receive up to 10 SMS messages per week regarding your Customer support responses or Follow-up messages.”
paymentsPotential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
how_to_regOpt-In Method
You may opt in to receive SMS messages from AVA PARTS in the following ways:
- check_circleVerbally, during a conversation
do_not_disturb_onOpt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
helpHelp
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.avapartsus.com/
tuneAdditional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
infoStandard Messaging Disclosures
- arrow_rightMessage and data rates may apply.
- arrow_rightYou can opt out at any time by texting "STOP."
- arrow_rightFor assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
- arrow_rightMessage frequency may vary.